If you have error in this printer, you can repair with this solution
Solution 1:
Solution 2:
Solution 1:
- Turn off power and unplug from power source.
- Open right side of printer.
- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
- Unplug power source.
- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
- Plug in power source and turn printer on.
Solution 2:
- Turn off power and unplug from power source.
- Open right side of printer (looking at the front).
- Disconect,by pulling gently, the flat ribbon cable off the main circuit board that is the smaller of the two.
- Plug in power source and turn printer on. Wait till you hear no more movement from inside from unit booting up.
- Press both cancel and power button at the same time.
- Message on printer screen will be, "Enter Special Key Combo".
- Push keys; Left-Ok-Right.
- When printer screen changes, scan through and look for "System Menu" and push "Ok"
- Scan agan and look for "Clean Derivative" and push "Ok". Wait for 1 minute.
- Scan agan and look for "Clean Firms" and push "Ok". Wait for 1 minute.
- Press "Cancel" 4 times
- Turn off power and unplug from power source. Wait for 2 minutes.
- Reconect the flat ribbon cable by aligning and carefully pushing into the conector on the main circuit board.
- Plug in power source,and turn on power.
- When printer boots up, answer the questions on the printer screen for your area.
- The printer will cycle the ink from the cartridges to the print head and back.
